Terms of service
Terms of Service
Welcome to [Zonixshop]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
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1. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
- The information you provide is accurate and complete.
- You have the legal capacity to enter into a binding agreement under applicable Indian law.
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2. Account Terms
If you create an account with [Zonixshop], you agree to:
- Provide accurate and up-to-date information.
- Keep your login credentials secure.
- Be responsible for all activities that occur under your account.
- Notify us immediately if you suspect unauthorized access to your account.
We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or unlawful activities.
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3. Pricing and Payment
- All prices displayed on our website are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Applicable taxes and shipping charges, if any, will be shown during checkout.
- We reserve the right to correct pricing errors at any time.
- Payment must be completed before an order is processed unless Cash on Delivery (COD) is offered and selected.
- We use secure third-party payment gateways to process payments.
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4. Product Descriptions
We strive to ensure that product descriptions, images, specifications, and pricing are accurate.
However:
- Minor differences in color, size, packaging, or appearance may occur due to photography, screen settings, or manufacturer updates.
- We do not guarantee that every product description is completely error-free.
- We reserve the right to correct any errors or omissions without prior notice.
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5. Order Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to:
- Accept or reject any order.
- Cancel orders suspected of fraud or unauthorized activity.
- Limit quantities purchased per customer.
- Cancel orders due to pricing errors, stock shortages, or other unforeseen circumstances.
If payment has already been received for a cancelled order, a refund will be issued using the original payment method where applicable.
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6. Shipping and Delivery
We aim to process and dispatch orders promptly.
Please note:
- Delivery times are estimates and may vary depending on your location and courier services.
- Delays caused by weather, public holidays, natural disasters, strikes, or other circumstances beyond our control are not our responsibility.
- Customers are responsible for providing accurate shipping information.
- Additional shipping charges may apply in certain locations, if communicated before order confirmation.
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7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Generally:
- Return requests must be made within the applicable return period stated in our Return Policy.
- Returned products should be unused, in their original condition, and include original packaging where applicable.
- Refunds are processed after inspection and approval of returned items.
- Certain products may not be eligible for return due to hygiene, customization, perishability, or other reasons specified in the Return Policy.
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8. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Brand names
- Product images
- Graphics
- Text
- Website design
- Icons
- Software
is the property of [Zonixshop] or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or commercially exploit any content without prior written permission.
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9. Prohibited Uses
You agree not to:
- Use the website for any unlawful purpose.
- Violate any applicable law or regulation.
- Attempt to gain unauthorized access to our systems.
- Upload malicious software, viruses, or harmful code.
- Interfere with the operation or security of the website.
- Use automated tools to scrape or copy website content without authorization.
- Impersonate another individual or entity.
- Engage in fraudulent or deceptive activities.
Violation of these Terms may result in suspension or permanent restriction of access to our services.
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10. Limitation of Liability
To the maximum extent permitted by applicable law:
- [Zonixshop] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
- Our total liability for any claim relating to a purchase shall not exceed the amount paid by the customer for the relevant order.
- We are not responsible for delays, interruptions, or failures caused by events beyond our reasonable control.
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
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11. Indemnification
You agree to indemnify and hold harmless [Zonixshop], its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:
- Your breach of these Terms.
- Your misuse of the website.
- Your violation of any applicable law or the rights of any third party.
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12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
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13. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated Terms will be posted on this page with a revised Effective Date. Continued use of the website after such changes constitutes acceptance of the revised Terms.
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14. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in [Haryana], India, unless otherwise required by applicable law.
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15. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Business Name: [Zonixshop]
WhatsApp: [7056797740]
We will make reasonable efforts to respond to your inquiries promptly.